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Thread: Help re PS Plus

  1. #1
    Junior Member
    Join Date
    Jul 2017
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    PSN ID
    Paul McConkey
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    Help re PS Plus

    Hi guys,
    Looking for some help around online use.
    I've set up my son (via usual master / sub account) so he can play any game (all age ranges) but he's getting the following message when trying to play online in Black Ops 3;

    Cannot use the PlayStation Network features in this application due to age restrictions. (NP-31735-9)

    Can anyone please suggest a way to get around this so he can play online? Having just renewed his PS Plus he's itching to get going!
    Many thanks,
    Pablo

  2. #2
    support.gif Alex_68's Avatar
    Join Date
    Nov 2014
    Location
    Milano, Italy
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    613
    PSN ID
    Lo-Zio-Ale
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    There's no way to change the birth date of a PSN account once it's confirmed.

    If needed, check it here: LINK

    Whether your son plays with your own account or you must create a new one, setting a birth date which allows him to be more than 18.
    PSN ID: Lo-Zio-Ale | Multiplayer mode: ON | Time zone: GMT+1 | My PSN Profile

 

 

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